Shipping & Return Policy
📦 Shipping Policy
We proudly ship high-quality prescription and nonprescription eyewear, sunglasses, and optical accessories across the USA and internationally.
Domestic & International Shipping
- Processing Time: Orders are processed within 1–3 business days.
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Delivery Time:
- USA: Estimated 3–7 business days.
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International: Varies by location (typically 7–21 business days).
- Carriers Used: USPS, UPS, and DHL (based on destination and speed).
- Tracking: All orders include tracking information emailed upon shipment.
Shipping Rates
- Free shipping on all U.S. orders.
- Free shipping on orders over $100.
- International shipping calculated at checkout based on destination.
Lost or Delayed Packages
If your package is delayed or missing, please contact us within 10 business days of the expected delivery date. We’ll do everything we can to help resolve the issue.
🔁 Exchange Policy
We stand behind our products and want you to love your eyewear.
30-Day Exchange Guarantee
- Eligible for Exchange: Unworn, undamaged items in original condition and packaging.
- Exclusions: Custom prescription lenses and clearance items are final sale.
How to Exchange
- Email us at info@PeakOpticians.com within 30 days of delivery.
- Include your order number and the item(s) you’d like to exchange.
- We’ll provide instructions and a return address.
- Once we receive the item, we’ll process your exchange promptly.
Return Shipping
- Customers are responsible for return shipping unless the item was defective or incorrect.
- We recommend using a trackable shipping method.
Need Help?
Reach out anytime at info@PeakOpticians.com or call (475) 477-4268 — we’re here to help with fit, lenses, or any questions about your order.